Custom PCs & personal IT support
Independent advice, smart upgrades, and personal IT support in Falkensee, Berlin, and the surrounding region.
PCDesignLab supports private customers and small businesses with everything PC-related. The diagnosis comes first: often a clean-up, a component upgrade, virus removal, or software updates are enough to get your device running smoothly again. All that at a fraction of the cost of a new purchase.
When a new PC genuinely makes sense, you receive a transparent component selection, complete setup, and either ready-to-use handover or insured DHL shipping. Clear quotes, cleanly itemised.
What PCDesignLab takes care of
Two clear service pillars help visitors choose the right next step quickly.
Custom PC systems
- Advice based on budget, real use case, and upgrade potential
- Professional assembly, clean setup, and a recovery USB
- 30 days of free support after handover or shipping
IT services & support
- Maintenance, cleaning, repairs, and performance improvements
- Setup of devices, software, operating systems, and peripherals
- Neutral advice on purchases, providers, and practical solutions
Why PCDesignLab
The goal is not to sell the most, but to recommend the most sensible solution.
One consistent expert
From the first question to handover and warranty handling, communication stays personal and direct.
Repair before replacement
If cleaning, an upgrade, or a targeted repair is enough, that is recommended instead of unnecessary new purchases.
Careful craftsmanship
Clean assembly, structured setup, testing, and transparent decisions instead of anonymous volume work.
Local and reachable
On-site support in Falkensee, Berlin, and nearby areas, plus secure remote help when it is the better option.
How working together feels
Clear processes reduce uncertainty before you even send an enquiry.
Custom PC in 3 steps
- 1
Request & needs analysis
Your requirements, budget, use case, and possible upgrade alternatives are reviewed together.
- 2
Offer & transparency
You receive a binding offer with the component list, scope of work, and final price.
- 3
Assembly & handover
After payment, your system is professionally built, configured, and either picked up, delivered in person, or shipped insured via DHL.
IT help in 3 steps
- 1
Contact & triage
You describe the issue, location, and urgency so the right support path can be chosen.
- 2
Diagnosis & solution path
Together we decide whether remote support, an on-site visit, or consultation is the best fit.
- 3
Delivery & follow-up
The solution is implemented carefully and followed by clear next steps if needed.
Common questions upfront
Answers to the most common questions before your first request.
Start with the request that fits your situation
Whether you need a custom PC or direct IT help, the next step stays short, clear, and personal.